Staff
The Staff section, under Departments, allows administrators to manage users within a department at a specific location, including adding, promoting, and changing their status.
Path 1: Location Admin -> Manage Location -> Departments-> Staff
Path 2: Regular Staff -> Manage Regular Staff -> Locations -> Departments -> Staff
Path 3: Client Admin -> Regular Staff -> Locations -> Departments -> Staff
Adding A Regular Staff Member To A Department
- Click the
to add a new user to the selected department. - Follow the process outlined in the Adding a User to a Department guide for detailed instructions.
Managing a Regular Staff Member's Roles
- Each regular staff member's roles are shown as a set of tags in the Role column. Member is always present and can't be removed.
- To give a staff member manager permissions, click into the Role field and select Manager from the dropdown.
- To remove the Manager role, click the x on that role's tag.
Changing a Regular Staff Member's Status
- Each staff member has a Status dropdown (Active, Inactive, or Terminated) instead of an outright removal action.
- Use the Status filter above the grid to choose which statuses to show — it defaults to Active only. Select Inactive and/or Terminated to include them.
- If you move a staff member out of Active status while they still have active openings or pending leave requests, the change is rejected: "You cannot remove this staff member because they have active openings or pending leave requests, please resolve those before removing them from [unit name]."





